Thank you for shopping at Piotrend.shop. We care about your satisfaction and offer returns or refunds under the following conditions:

1. Return Period

You may return items within 14 days of receiving them, provided they are unused, in their original packaging, and in resalable condition.

2. Exclusions from Return

The following items are not eligible for return:

• Personalized or custom-made products

• Sealed goods that are not suitable for return due to health or hygiene reasons, if the seal has been broken

• Digital products after download or access

3. Refunds

Once we receive and inspect your return, we will issue a refund via your original payment method. Shipping fees are only refunded if the item was delivered damaged or in error.

4. How to Initiate a Return

To start a return, please contact us at:
📧 support@piotrend.shop

We will provide return instructions and the shipping address.

5. Legal Notice

For more detailed information about your rights and obligations, please refer to our Terms and Conditions (AGB).